9bt Privacy Policy — Your Data Is Fully Secure

9bt (https://9bt.onl) is one of Bangladesh's most popular online betting and gaming platforms. We believe the protection of your personal information is a fundamental right. This Privacy Policy explains how 9bt collects, uses, stores, and safeguards your data.

This Privacy Policy applies to all 9bt services — including the website, mobile app, live betting, casino games, and customer support. Our goal is to provide world-class service while maintaining complete transparency with you.

9bt's Privacy Policy is built in line with international data protection standards. We collect only what is necessary and never use that data for purposes beyond what is required.

9bt only collects the information needed to deliver the best possible service. The table below outlines the types of data collected and the purpose behind each.

• We never collect your bank account PIN or password.
• Full payment card numbers are never stored on 9bt servers.
• Additional information may be collected solely with your consent.

9bt collects your information through various methods. Each method is fully lawful and used solely to improve your experience.

• Direct Registration: When you create an account with 9bt, you provide your name, phone number, and other details directly.
• KYC Process: You may submit a copy of your national ID or passport for identity verification.
• Automatic Collection: Device and usage information is automatically collected via cookies and log files while you use the platform.
• Transaction Information: Required financial information is collected from the payment gateway during deposits or withdrawals.
• Customer Support: Conversations via Live Chat or email may be recorded.

9bt uses the data it collects solely for specific, legitimate purposes. No information is ever used for unrelated ends.

• For account creation and identity verification.
• To manage financial transactions such as deposits, withdrawals, and bonus payments.
• To detect and prevent fraud, money laundering, and prohibited activities.
• To deliver a personalized betting experience tailored to your preferences.
• To inform you about promotions, bonus offers, and important updates.
• To meet legal obligations and fulfill the requirements of regulatory authorities.
• To improve customer service and analyze platform performance.

In limited circumstances, 9bt may share your information with trusted partners. This is always done in the interest of protecting you.

• Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the information required to complete a transaction.
• KYC Provider: Approved third-party services may be used for identity verification.
• Legal Obligations: Information may need to be disclosed in response to a valid court order or directive from a government authority.
• Fraud Prevention: Information may be shared with relevant authorities to prevent fraud or criminal activity.

All third-party partners operate under a confidentiality agreement and are obligated to protect your information.

9bt protects your data using industry-leading security technology. Our security framework operates on multiple layers.

Please keep in mind — no method of transmission over the internet can guarantee 100% security. That's why it's equally important to keep your account password strong and never share it with anyone.

9bt uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

You can disable cookies through your browser settings, though doing so may affect the functionality of certain platform features.

As a 9bt user, you have certain fundamental rights that we fully respect.

9bt does not retain your data longer than necessary. Retention periods are determined based on the type of service involved.

• Account Information: For as long as the account is active, and up to 5 years after closure.
• Transaction Records: Retained for a minimum of 5 years as required by legal obligations.
• KYC Documents: May be retained for up to 7 years after account closure.
• Log Files & Device Information: Automatically deleted after 90 days to 1 year.
• Marketing Preferences: Updated as soon as you unsubscribe.

After the specified retention period, data is permanently and securely deleted or anonymized.

9bt may update this Privacy Policy from time to time. Revisions may be necessary due to regulatory changes, technical updates, or changes to our services.

• For significant changes, a notification will be sent to your registered email or mobile number.
• The date of the latest update will always be displayed at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• We can provide a copy of any previous version upon request.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team.