Betting is about more than winning — it is entertainment. 9bt believes a healthy and safe gaming experience is the best experience. We are always here to help you play responsibly.
Our 6 Core Commitments to Keeping Your Gaming Experience Safe
9bt follows a strict age verification process at registration. No one under 18 is permitted to use the platform — this is a non-negotiable rule.
You can set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a waiting period.
Extended play sessions are not healthy. 9bt lets you control your daily session time, and an automatic break notification appears once your set time is reached.
Feel like you need a break? With 9bt's self-exclusion feature, you can temporarily deactivate your account for anywhere from 7 days to 5 years. During this period, you will not receive any marketing messages either.
Instead of making a snap decision, use the cooling-off period. 9bt lets you temporarily suspend your account for anywhere from 24 hours to 6 weeks.
If needed, 9bt can connect you with professional counselling services. Our support team is always here for you — not to judge, but to help.
Responsible gaming means betting for entertainment — without falling into financial stress or addiction. 9bt believes every player deserves a safe and enjoyable gaming environment. Responsible gaming is not about imposing rules — it's about empowering you to make your own informed choices.
Online betting is growing rapidly in Bangladesh. Millions of people enjoy cricket, football, and casino games for entertainment. However, a small number sometimes go beyond their limits. 9bt takes this seriously and is committed to taking preventive action.
The core of responsible gaming is this — bet within your means, be prepared to lose, and never bet with borrowed money or your savings. Whenever you feel you need support on 9bt, we will be right there.
Keep in mind: Betting is a form of entertainment — not a source of income. If you ever feel like you are losing control over your betting, reach out to the 9bt support team right away.
Recognising the warning signs is the first step to protecting yourself or a loved one. If you notice any of the following, it is time to take action:
Chasing losses with more bets — getting caught up in "revenge betting".
Hiding your betting activity or lying to family, friends, or colleagues.
Wanting to stop betting but being unable to hold yourself back.
Spending household money, bill payments, or emergency funds on betting.
Feeling restless, irritable, or low when you are unable to bet.
Betting with borrowed money or dipping into savings in pursuit of a big win.
Prioritising betting over work, study, or family responsibilities.
Feeling the need to place increasingly larger bets just to get the same level of enjoyment as before.
If you recognise more than 2 of the signs above, please contact 9bt support immediately or seek professional advice.
Once logged in to the 9bt platform, you can access a range of responsible gaming tools under Account Settings. They are completely free and take effect immediately.
Set your own maximum deposit amount on a daily, weekly, or monthly basis.
Betting will automatically stop once you have lost a set amount.
Set a daily limit on how long you spend on the platform.
Pop-up notifications will periodically show your session time and spending.
Keep your account fully inactive for anywhere from 1 week to 5 years.
Take a cooling-off period of 24 hours to 6 weeks for a short-term break.
Enabling self-exclusion is simple. Just follow the steps below:
Sign in to 9bt with your username and password.
Click the profile icon in the top right corner and navigate to the "Settings" or "Account" section.
Click on the "Responsible Gaming" option in your settings.
7 days, 1 month, 6 months, 1 year, or 5 years — choose the duration that works for you.
Confirm your self-exclusion via OTP verification. It takes effect immediately.
You are welcome to reach out to our support team — they are ready to provide additional assistance.
A few simple habits are all it takes to game responsibly. These will keep your betting experience enjoyable at all times:
Anyone under 18 is strictly prohibited from opening an account or placing bets on 9bt. We verify the age of every new user through a rigorous KYC (Know Your Customer) process.
If you have children or teenagers at home, keep your device and 9bt account secure. Never share your password and make sure parental controls are enabled on your device.
Our responsible gaming support team is available 24/7. Reach out whenever you need help.
This platform is for users aged 18 and above only.
Minors are not allowed to open an account or place bets.
Find answers to the most frequently asked questions at a glance
Every gaming experience on 9bt is safe and enjoyable. Use our responsible gaming tools, know your limits, and keep entertainment just that — entertainment. Register today and play smart.